Terms And Conditions
Zhurionline (referred to as "the Company") operates and manages the website 'zhurionline.com'
(the "Website"), which can be accessed via computers, mobile devices, or similar platforms.
Throughout these terms, "we", "us", and "our" refer to the Company, while "you" and "your"
denote any registered user or guest visitor who engages with the Website.
You agree that your privacy is very important to us whether you access, browse, or use any
information, services, or goods made available via the Website, whether as a registered user or
as a visitor. We're dedicated to providing a safe online environment by using technology that
guards your personal information. In order to gain and keep your confidence, we only use the
information we collect to improve your experience on our website. We also strictly respect your
privacy.
These Terms and Conditions (the "Terms") describe the kinds of information we may collect from
you, how that information is collected, organised, protected, and used, as well as your rights
and obligations while using our website.
The Terms include any information processed by the Company, whether personal and
non-personal (collectively, "Information"). They do not, however, include data gathered by
outside vendors, apps, or adverts or related material that can be accessed through our website.
Before accessing the Website, we highly suggest you to read and comprehend these Terms.
You consent to the conditions stated above, including the gathering, storing, and use of your
information, by using this website. We advise you to stop using the Website if you disagree with
these Terms.
Our commitment to safeguarding your privacy is ongoing, and we continuously review our data
handling practices to ensure compliance with applicable privacy laws and regulations.
This document is an electronic record under the Information Technology Act, 2000. There is no
need for a digital or physical signature because it is created electronically. In accordance with
Information Technology (Intermediaries Guidelines) Rules, 2011, Rule 3, it is published. This
rule requires the terms and conditions for accessing or using the Website and any connected
services, as well as the website's rules, regulations, and privacy statement, must be published.
SECTION 1- ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are of legal age in your country of residence,
or you have consent from a guardian. You may not use our products for illegal or unauthorized
purposes, nor violate any laws in your jurisdiction.
SECTION 2- GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand
that your content (excluding credit card information) may be transferred unencrypted over
various networks. You agree not to reproduce, duplicate, or exploit any part of the service
without written permission from us.
SECTION 3- ACCURACY, COMPLETENESS ANDTIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate, incomplete, or not up-to-date.
The material on this site is provided for general information only and should not be relied upon
for decision-making without consulting more accurate sources.
SECTION 4- MODIFICATIONS TO THE SERVICE AND PRICES
Prices of our products are subject to change without notice. We reserve the right to modify or
discontinue the service without prior notice. We shall not be liable for any modification, price
change, suspension, or discontinuation of the service.
SECTION 5- PRODUCTS ORSERVICES
Certain products may be available exclusively online through our website. These products may
have limited quantities and are subject to return or exchange only according to our Return
Policy. We strive to display product information accurately, but we do not guarantee that the
display of any product on your monitor will be completely accurate.
SECTION 6- ACCURACYOFBILLING ANDACCOUNTINFORMATION
You agree to provide current, complete, and accurate purchase and account information for all
purchases. You must promptly update your information, including email addresses and payment
details, so we can complete your transactions and contact you if needed. We reserve the right to
refuse any order you place with us, particularly if fraudulent activity is suspected.
SECTION 7- OPTIONAL TOOLS
We may provide you access to third-party tools that we do not monitor or control. You
acknowledge and agree that we provide access to these tools “as is” and without warranties of
any kind. We shall have no liability related to your use of these optional third-party tools.
SECTION 8- THIRD-PARTY LINKS
Our website may include links to third-party websites or services. We are not responsible for
examining or evaluating the content or accuracy of these third-party sites and have no liability
for any third-party materials.
SECTION 9- USER COMMENTS,FEEDBACKANDOTHERSUBMISSIONS
If you send us submissions (e.g., contest entries, feedback, or creative ideas), you agree that
we may use them in any way without restriction or compensation to you. We are under no
obligation to keep submissions confidential or respond to them.
SECTION 10- PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
Please review it to understand how we handle your data.
SECTION 11- ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or service that contains typographical errors,
inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the
right to correct such errors and to change or update information or cancel orders without prior
notice, even after an order has been submitted.
SECTION 12- PROHIBITED USES
In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or
its content for:- Unlawful purposes- Soliciting others to perform unlawful acts- Violating any international or local regulations- Infringing on our or others’
intellectual property rights- Harassing, abusing, or discriminating against others- Introducing malicious code like viruses or malware
SECTION 13- DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted or error-free. The service
and all products provided through it are delivered "as is" and "as available" without warranties of
any kind. We will not be liable for any direct, indirect, incidental, or consequential damages
related to your use of our service or products.
SECTION 14- INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Zhurionline and our affiliates from any claim
or demand made by any third party due to or arising from your breach of these Terms or
violation of any law.
SECTION 15- SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, that part shall be severed,
but the remaining provisions shall remain in effect.
SECTION 16- TERMINATION
These Terms are effective unless terminated by either you or us. You may terminate them at any
time by ceasing to use our services. We also reserve the right to terminate this agreement if you
fail to comply with any of the Terms.
SECTION 17- ENTIRE AGREEMENT
These Terms, along with any other policies or operating rules we post on our site, constitute the
entire agreement between you and us. Any prior agreements or communications are
superseded by these Terms.
SECTION 18- GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India. Any
disputes arising under these Terms shall be resolved in the jurisdiction of Zhurionline.
SECTION 19- CHANGES TOTERMSOFSERVICE
We reserve the right to update, change, or replace any part of these Terms at any time. It is your
responsibility to check this page periodically for updates. Your continued use of or access to the
website following any changes constitutes acceptance of those changes.
SECTION 20- CONTACT INFORMATION
Questions about these Terms should be sent to us at
[email protected] & Email:[email protected]
Phone: +91-8684972110
Address: Sector 44, Plot No. 121 lower ground floor,
Gurgaon - 122003, India
Chargeback Policy
Chargeback Requests for Partial Deliveries
If your order is partially delivered or damaged, you may request a chargeback. Ensure that your
claim is submitted within 25 days of delivery to be considered.
Chargeback Eligibility
Chargebacks are eligible for processing under the following conditions:- Non-receipt of goods- Defective or damaged goods upon receipt- Discrepancies in the order, such as incorrect items or partial deliveries
Process for Chargeback Requests
To initiate a chargeback:- Contact our customer service team to explain the issue and provide relevant order details and
supporting evidence, such as photos or delivery documentation.
Request Submission
Submit your chargeback request by emailing [email protected] with all necessary
details, including your order number, issue, and preferred resolution (refund or replacement).
Review and Resolution
Once your request is received, it will undergo a review process. If your claim is approved, we
will process the refund or resolve the issue within 7-10 business days.
Amendments to Policy
We reserve the right to amend this Chargeback Policy at any time. Amendments will be posted
on our website, and your continued use of our services signifies your agreement to the changes